Shipping Questions
When will my order ship?
Orders are carefully prepared within 1–2 business days before leaving our studio.
How long does delivery take?
Delivery usually takes 3–5 business days, depending on your destination and selected shipping method.
Will I receive tracking information?
You will receive tracking details by email once your jlvaleria order has been dispatched.
Do you ship internationally?
We ship internationally. Available delivery options and costs are calculated at checkout.
Are customs duties included?
Duties and taxes may apply internationally and are the customer’s responsibility upon delivery.
What if my parcel arrives damaged?
If your parcel arrives damaged or delayed, please contact us promptly with your order details.